ESBON Shipping Policy

Delivery Time

At LESBON, we strive to deliver your purchases as quickly as possible. Our standard shipping timeline is 3 to 5 business days from the date of your order confirmation. Please note:

Business days do not include weekends or public holidays.

Delivery times may vary based on your location and external factors such as weather or carrier delays.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Cost

Shipping rates will be calculated at checkout based on the destination and the weight of your order. For orders over [insert threshold amount], we offer free standard shipping.

Tracking Your Order

Once your order ships, a tracking number will be provided via email so you can monitor its progress. If you have any questions or issues with tracking, please contact our support team at [insert contact information].

Delays

While we aim to meet the 3-5 days delivery window, unforeseen circumstances like weather, customs delays, or high demand during peak seasons might extend shipping times. We will notify you of any significant delays.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [insert contact information] so we can assist you with a replacement or refund.

Thank you for choosing LESBON! We appreciate your trust in us and are committed to delivering your items promptly.

We have a 7 -day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lesbon.customerhelp@gmail.com. Please note that returns will need to be sent to the following address: 1725 Patricia dr lima Ohio 45801

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lesbon.customerhelp@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lesbon.customerhelp@gmail.com.

We're here to help! Feel free to reach out to us anytime at:
📧 Email: lesbon.customerhelp@gmail.com

Our customer support team is available 24/7 to assist you with any questions, concerns, or inquiries.

Thank you for choosing Lesbon!